Vad skulle en modern CEO göra? Här finns en artikel (eng) som är publicerad på LinkedIn.
In the information age a modern CEO and the leadership team needs to approach the fragmented IT-systems portfolio in a different way. To be effective in the customer journey where everyone has a sufficient 360 degree customer view the departemental silos of systems, processes and information needs to be broken up.
Is your company also one with silos between departments, where there is little or no sharing of customer information in between? And if there is, information transferring happening it is usually through several different department-specific IT-systems with…
[Updated August 2023]
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What would a modern CEO do?